Our 100% Satisfaction Guarantee – At the end of every job, before you make payment, our crew leaders will offer to do a complete job walk through with you and answer any questions that you may have. If you notice anything that you are not satisfied with, they will take care of it immediately! Every once in a while, there may be an issue that we cannot fix on the spot. If this occurs, then you do not pay until we fix it. Our job is making sure you are happy with the final service. Until you are, our job is not finished!
Our 48 Hour Rain Guarantee – We guarantee your windows to be clean and spot free. If it rains within 2 days of your service, and you notice any drops or marks, just give us a call! We will be happy to return and re-clean any affected glass surfaces free of charge. This is just one more way that we put our customers first!
Our 1 Year Clean Roof Guarantee – We do not just rinse away the mold and mildew that causes roof streaks, we kill it! We are so confident in our system that we will guarantee that for an entire year after your service that if the streaks come back, we will too, free of charge. Unfortunately, we are only able to offer this promise if we clean your whole roof, mold spreads quickly and we cannot kill it all if we just spot clean.
Environmental Guarantee – Since the beginning, Window Gang Austin has not only been committed to providing exceptional cleaning services, but also being an environmentally friendly company as well. All of our solutions, soaps, and chemicals are biodegradable and environmentally friendly. Window Gang Austin is a “green” company, providing safer alternatives for the environment and for our customers.